Returns & Refunds Policy

Our Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free 30-day return policy.

Eligibility for Returns

To be eligible for a return, items must meet the following conditions:

• Items must be returned within 30 days of delivery
• Products must be in original condition with all tags attached
• Items must be unworn, unused, and unwashed
• Products must be in their original packaging
• Receipt or proof of purchase must be provided

How to Return an Item

1. Initiate Your Return: Visit your Orders page and select the item(s) you wish to return, or Request a Return.
2. Select Reason: Choose the reason for your return (wrong size, defective, changed mind, etc.)
3. Print Return Label: We'll email you a prepaid return shipping label
4. Package Your Item: Securely pack the item in its original packaging
5. Ship It Back: Drop off the package at any of our partner courier locations

Refund Process

Once we receive your returned item:

1. Inspection (1-2 business days): We'll inspect the item to ensure it meets our return criteria
2. Approval: If approved, you'll receive a confirmation email
3. Refund (5-7 business days): Your refund will be processed to your original payment method

Exchanges

We currently don't offer direct exchanges. If you need a different size or color:

1. Return your original item for a refund
2. Place a new order for the item you want

This ensures you get your preferred item as quickly as possible.

Defective or Damaged Items

If you receive a defective or damaged item:

• Contact us within 48 hours of delivery
• Provide photos of the defect or damage
• We'll arrange for a free pickup and provide a full refund or replacement